Job Summary

Full Description

Essential Leadership & Operational Duties

• Lead daily briefings, assign work, confirm staffing coverage, communicate hazards and priorities, and adjust the plan for weather, snow conditions, guest traffic, equipment availability, and business needs.
• Supervise, coach, and evaluate crew members.
• Oversee construction, shaping, testing, maintenance, marking, and closure of jumps, rails, boxes, snow features, entrances, exits, fencing, signage, and related park infrastructure.
• Verify that scheduled opening, operating, and closing inspections are completed by qualified personnel.
• Develop daily and weekly maintenance plans, track labor and materials, coordinate grooming and snowmaking requests, and communicate operational status to patrol, lift operations, events, guest services, and management.
• Ensure equipment pre-use inspections, lockout/tagout or energy-control practices where applicable, safe transport, tool accountability, and timely removal of defective equipment from service.
• Lead incident and near-miss response within training and authority; preserve relevant facts, complete required reports, and participate in follow-up reviews without assigning blame or making unauthorized statements.
• Support hiring, onboarding, skills verification, refresher training, scheduling, timekeeping, and supply planning.
• Monitor guest behavior and park flow, provide clear education, and coordinate enforcement or emergency support with the appropriate department.
• Follow all company safety policies, operating procedures, applicable laws, manufacturer instructions, and site-specific risk controls.
• Report hazards, incidents, near misses, injuries, equipment damage, and guest concerns promptly and accurately.

Minimum Qualifications

• Two seasons of terrain-park, grooming, snow-surface, mountain operations, construction, or closely related experience, including demonstrated feature maintenance responsibilities.
• At least one season of lead or supervisory experience, or equivalent evidence of directing crews and making field decisions.
• Ability to interpret operating procedures, feature plans, inspection criteria, weather information, and equipment guidance and translate them into clear crew assignments.
• Strong written documentation, radio communication, conflict-management, and guest-service skills.
• Current first aid/CPR certification or ability to obtain it within [time period].
• Valid driver’s license and acceptable driving record if driving is an assigned essential function.

Preferred Qualifications

• Experience with snow cats, winch operations, snowmaking, welding/fabrication, rigging, hand and power tools, or feature design, with required employer authorization and credentials.
• Formal leadership, risk-management, avalanche-awareness, incident-command, or terrain-park operations training relevant to the site.
• Proficiency with digital inspection, scheduling, maintenance, or workforce-management systems.

Physical & Environmental Demands

The employer should validate the values below for the specific park and equipment fleet:

• Work for extended periods on snow and ice in cold, wind, precipitation, low visibility, darkness, noise, vibration, and high elevation.
• Regularly ski or snowboard, hike, climb, kneel, bend, grip tools, and maintain balance on steep or uneven surfaces at the proficiency level required to access assigned work zones.
• Frequently lift and carry up to 50 pounds independently and heavier or awkward materials with team or mechanical assistance.
• Work near moving grooming equipment, snowmaking systems, lifts, tools, features, and guests while wearing required PPE.

Performance Indicators

• Inspection and documentation completeness; prompt control of identified hazards.
• Feature consistency, uptime, and quality within approved operating criteria.
• Crew readiness, accountability, retention, and safe work behaviors.
• Effective coordination, resource use, and timely communication with partner departments

This job description summarizes the primary duties of the position. It is not intended to contain a comprehensive listing of every responsibility or activity that may be assigned.

ABOUT SUNRISE PARK RESORT:

Sunrise Park Resort is a wholly owned and operated tribal entity of the White Mountain Apache Tribe and is located in Greer, Arizona. Sunrise is Arizona’s premier mountain resort destination. Elevation – 9,200 feet above sea level.

TRIBAL HIRING PREFERENCE:

Sunrise Park Resort applies the White Mountain Apache Tribe’s preference policy. Preference in hiring will be given to qualified candidates who are enrolled tribal members in the White Mountain Apache Tribe or enrolled in other federally recognized tribes.

SUNRISE POLICY:

Sunrise maintains a drug and alcohol-free work environment. Drugs include marijuana and prescription drugs that are not prescribed to the employee or that are not used in accordance with prescribing standards. Employees are prohibited from possessing, selling, supplying, using, or manufacturing drugs or alcohol on Sunrise property. Additionally, employees are prohibited from being under the influence of or impaired by drugs or alcohol while on or using Sunrise property. Sunrise conducts drug and alcohol tests for various reasons, including pre-employment, random, to determine the cause of an accident or injury, and reasonable suspicion. Employees must comply with the drug and alcohol tests when requested by management or HR.

Due to the intensified risk and liability of the Resort, Sunrise has a Zero tolerance policy in place in all areas that present potential danger/death to employees or guests. Activities that present the most potential for danger/death include, but are not limited to: climbing towers, driving equipment or vehicles, maintaining or servicing lifts, or involvement in any kind of maintenance.

About Sunrise Park Resort:

Sunrise Park Resort is a wholly owned and operated tribal entity of the White Mountain Apache Tribe and is located in Greer, Arizona.  Sunrise is Arizona’s premier mountain resort destination.  Elevation – 9,200 feet above sea level.

Tribal Hiring Preference:

Sunrise Park Resort applies the White Mountain Apache Tribe’s preference policy.  Preference in hiring will be given to qualified candidates who are enrolled tribal members in the White Mountain Apache Tribe or enrolled in other federally recognized tribes.